Friday, October 14, 2011

Secret Sales Techniques

!9# Secret Sales Techniques

[if ]
[endif]

What new sales techniques are coming out of the science of behavioral economics? Mostly better explanations and applications of old techniques. Though the science it is relatively new, many of its findings have been known intuitively by good salesmen and marketers for ages. Maybe now, however, it is time to apply this knowledge more systematically in the real world of business.
There are dozens of principles that have been identified by the scientific research. Each of them can be used to develop or refine sales techniques. Three of them are explained below.

The Science Behind The Sales Techniques

Confirmation bias is the scientific name for the tendency we have to act economically in a way that confirms our current beliefs. A great example is found in a study of Mercedes Benz buyers. When buying the same model, it was found that current owners, who presumably already believe in the value of a Mercedes, paid ,000 more, on average, than new Mercedes customers.

You can imagine the value of this knowledge to companies that sell high-priced items more than once to a customer. You can use this principle in other ways too. Suppose you are selling homes. Asking the buyer what style of home he thinks is best, and letting him make his arguments might also make him much more interested in a home if you show him "his" style.

Decision paralysis is the phenomenon of having too many choices to fell comfortable making a decision. In one study, customers had four samples of jam available.. Then for several hours, customers were offered twenty jams to choose from. You might think that with more options, people are more likely to find and buy the one they like, but the first group actually bought more jam.

How would you apply this as a sales technique if, for example, you sold paint? Maybe you wouldn't tell the customer about all 84 colors he can choose from. Limiting his options may be a useful technique, according to this research finding. Of course good salesmen have historically overcome this "decision paralysis" by using the either-or sales technique: "Would you me to order the x or the y for you then?"

Extremeness aversion refers to the fact that people avoid extremes. No big surprise there, but the power of the effect in a consumer situation probably surprised even the researchers. In a typical study, for example, customers might be given a choice of televisions costing 0, 0, and 0. Not many choose the 0 one, unless one simple change is made: add a 00 television to the selection. Consistently, then, more will choose the 0 television, because it is no longer the most expensive one (the extreme).

It doesn't take much imagination to think of applications for this principle, does it? Add an expensive table or two to the showroom to sell the previously most-expensive ones. Show a buyer a few expensive homes to adjust their price expectations. Put a more expensive cereal on the shelf with the others. Sales techniques don't get much simpler than this.


Secret Sales Techniques

Celestron Upclose Order

Saturday, October 8, 2011

One of the Simplest Subliminal Techniques

!9# One of the Simplest Subliminal Techniques

[if ]
[endif]

You may think you're not susceptible to subliminal techniques, but the research says that virtually all of us are. And of all the various techniques out there, one of the most common is a simple trick called "anchoring." Here is a look at how it is used on you.

Suppose I were to ask you and a room full of others to make your best guesses as to when Thomas Aquinas was born. If you didn't have any idea other than "sometime in the middle ages," the average guess might be the year 1200. But what if I first announced, "Claudius Ptolemy was born in the year 85," and then asked when Aquinas was born? Would that change anything? It seems that it shouldn't, since it is irrelevant. But it almost certainly would change the guesses.

They would be much earlier, perhaps around the year 800. You and the others might not be aware that the first statement is affecting your estimates. You also probably wouldn't suspect that subliminal techniques were being used on you, in this case a simple trick called "anchoring."

Anchoring As A Subliminal Technique

Researchers actually do tests like this, and consistently get the same effect. Anchoring, in the terminology of behavioral economics, is our tendency to give weight to whatever facts or figures are introduced - regardless of their relevance - if we have insufficient information. Obviously, if you knew the date of birth you would not be swayed by this technique. However, "insufficient information" is a common occurrence in life, isn't it? That's why this subliminal trick works.

As you might guess, since the term is used by researchers in the field of behavioral economics, that the trick is used in financial matters. It is. In fact, the simplest example is one you'll recognize immediately. Before you can form an opinion about the value of a product being sold on late night television, the announcer says something like "This normally sells for 9, but order right now and it's yours for only ."

There may or may not be evidence provided as to why it is worth 9. The truth is that just saying it will increase the perceived value in listener's minds. If you had to previously place a value on it, you might have said just - if you had nothing for an "anchor." But now that you have heard it is worth 9, it seems like a great deal at .

This trick is used in negotiations all the time. For example, you might think your house is worth the 5,000 you're asking, but there is almost always insufficient information to be certain. So when a buyer offers 9,000, you say no, but you're suddenly even less certain about the value. Then when the first buyer's secret partner later makes an offer of 0,000, it seems reasonable. The only offer you've had was 9,000, and with that as an anchor, you may be happy to get 0,000, so you agree. You may never know that with time the house would have sold for ,000 more.

Employers can use subliminal techniques like this too. For example, a furniture store owner might mention to the sales people how much they make if they sell 70 items per month. If the employees have no idea what the monthly average is for the industry, they'll probably now guess that 70 is normal. They'll work to achieve that, not knowing that selling 40 pieces of furniture monthly is closer to the average.

Besides protecting yourself, there is another reason to learn about these subliminal techniques: You can use them on yourself. If you want to write, for example, get to know prolific writers. If you know a writer who writes forty pages daily, this will affect what you believe and therefore do, versus knowing one who writes just five pages daily. Though you may not write that much yourself, you have an "anchor" that will probably encourage you to do more than you would have.


One of the Simplest Subliminal Techniques

Promo Audio Technica Anc3 Good Rane Serato Sl 3 Casio Ex-z57 Review


Twitter Facebook Flickr RSS



Français Deutsch Italiano Português
Español 日本語 한국의 中国简体。







Sponsor Links